Statements
Annual mortgage statements coincide with the UK tax year and are sent free of charge. They are received by the end of the first week of May for UK residents but may take a little longer if we’re using a correspondence address abroad.
Additional copies of mortgage statements can be prepared and can be requested by phone, email or post. A fee will be charged which is detailed in our Tariff of Mortgage Charges.
Since completion, fees may have been added to the mortgage account in line with the Tariff of Mortgage Charges or your mortgage offer. This can also include any costs incurred if we’ve needed to pay your ground rent and service charge to prevent forfeiture of the lease. Alternatively, the account may have been in payment shortfall at some stage.